Morning (first thing) and after lunch check Reports (Warehouse/Shop Reports) - Sold Products in Showroom. Remove all sold products into the green picking bin for the warehouse. Ensure all items have had prices removed and are either in original packaging or in clear plastic bags.

Answer phone whenever possible.

Check voicemails, create tasks and deal with query if possible

Check and deal with emails and tasks morning and after lunch.

Ensure desk is clean and tidy.

Fill shelves from warehouse box outside showroom

Sweep / Vacuum and wipe floors, dust shelves.

Create tasks for any customer queries that arise during the day – take customer name, phone and email if possible.

Shop stock

Familiarise with stock ie ensure know how buggies fold/unfold, highchairs fold etc.

Adding new products in the showroom for display

• Change status to display and adjust stock BEFORE setting up
• Ensure items in showroom are set to either desired or display

Price checks Check prices during quiet periods in the shop